Returns Policy

At our store, your satisfaction means everything to us. If there’s any issue with your order, we’re here to help.

• 7-Day Return Window:
  You may request a return or exchange within 7 days of receiving your order.
  
• Eligible Conditions:
  The product must be unused, in original condition, with tags, accessories, and premium gift box included.
  
  
• Damaged / Wrong Item:
  If you receive a damaged, defective, or incorrect watch, please contact us within 24 hours of delivery with clear pictures.
  
  
• Exchange Option:
  You may request an exchange for another design or model, subject to stock availability.
  
  
• Non-Returnable Cases:
  Returns will not be accepted for items that are used, damaged after delivery, or missing original packaging.
  
  
• Shipping Charges:
  Delivery charges are non-refundable. The cost of sending the product back for return or exchange will be borne by the customer.
  
  
• Refund Process:
  Once the returned item is received and inspected, we will process your refund or exchange within 3–5 working days.
  
  
• Contact Us:
  For return requests, please reach out through WhatsApp, Instagram DM, or our contact page.